Skip to main content
All CollectionsTracking & InsightsPerformance & Engagement
Funnel Monitoring
Funnel Monitoring

The Funnel Monitoring Page helps ensure your social media funnels are functioning correctly, guiding traffic to the intended goal URLs. Monitor, manage, and troubleshoot your funnels efficiently with the tools available on this page.

Arif - Head of Customer Support avatar
Written by Arif - Head of Customer Support
Updated over 2 months ago

🎥 Video Tutorial

Watch our Video Tutorial to learn how to set up and monitor your social media funnels:

🔧 Features and Tools

1. Funnel Monitoring Table

This table provides an overview of all monitored funnels and their statuses:

  • Account: Displays the name of the monitored social media account.

  • Goal URL: Shows the destination URL users are directed to via the profile link.

  • Status:
    Indicates whether the funnel is functioning as expected:
    - Working: The link in the profile directs users to the specified goal URL.
    - Failed: The funnel is not functioning. Hover over the status to see details, such as:
    "No Link Found”: The social media profile does not contain a link.
    “No Profile Found”: The account name cannot be located or is invalid.

  • Actions:
    ​Delete: Remove the funnel from monitoring.
    ​Edit: Update the funnel’s details (account or goal URL).
    ​Recheck: Run a new check to verify if the funnel is now working.

💡 Pro Tip: Use the hover-over tooltips on failed statuses to diagnose and resolve issues quickly.

2. Create Funnel Check

Click the + Create button (top right of the table) to add a new funnel for monitoring.

Create Funnel Check Pop-Up

This pop-up allows you to configure a new funnel:

  1. Entry Point Type: Select the platform for the funnel:
    - TikTok
    - Instagram

  2. Entry Point Data: Enter the username of the social media account.

  3. Goal URL: Specify the URL users should be directed to through the profile link.

  4. Buttons:
    - Cancel: Close the pop-up without saving.
    - Create: Save the funnel for monitoring.

💡 Pro Tip: Double-check the username and goal URL to avoid setup errors.

❓ FAQs

Q1: What does “No Link Found” mean in the Status column?

It means the social media account profile does not currently have a link in its biography.

Q2: How do I fix a “No Profile Found” status?

Ensure the account username is correct and that the account is active on the platform. Use the Edit option to update details if needed.

Q3: Can I recheck a failed funnel?

Yes, click the Recheck button in the Actions column to verify the funnel again after addressing the issue.

Q4: Can I monitor multiple accounts at once?

Yes, you can add and manage multiple funnels through the + Create button.

Q5: What happens if I delete a funnel?

The funnel will no longer be monitored, and its data will be removed from the table.

💡 Pro Tips

  • Monitor Regularly: Regular checks ensure your funnels remain functional and effective.

  • Hover for Insights: Use tooltips in the Status column to quickly identify and resolve issues.

  • Recheck After Updates: If you’ve fixed a problem (e.g., added a link to the profile), use the Recheck button to confirm the funnel is now working.

Need Help?

If you have questions or need further assistance, don’t hesitate to reach out to our support team. We’re here to help! 😊

Did this answer your question?