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Scripts

Use scripts to send out pre-defined messages.

Arif - Head of Customer Support avatar
Written by Arif - Head of Customer Support
Updated over a week ago

For quick help and support, we suggest using our WhatsApp/Telegram Personal Assistant, which you can find on your dashboard.

Each of your creator can have scripts.

Just go to your creator's settings where you will find this:

Here you can add script categories so you can organize your scripts in different "folders".

Within these categories you can click "Add script":


Adding a script is very easy, first of all choose a name for the script - don't worry, only you and your team will see it.

You can also customise your scripts by adding labels:


As seen with "Custom Name" and "Fan Name", you can choose how it will turn out in the end as shown in the pictures.

For example you choose: "FAN NAME"

The example name: "Peter" will be used as "PETER" in the script

A question you might have: What is the Fallback fan name?

The labels will be replaced with the fallback fan name when there is no display name set for the fan. You can choose for example "baby" or any other fallback name you want to assign for the label.

How to use the scripts

To the right of your chat field a new icon will appear:


By clicking it you can see all the scripts:


Insert a script by clicking it or pressing ENTER. You can navigate through the menu with your arrow keys and TAB.

You can also search for your scripts by just typing in the name or the contents:


This way you can chat faster than ever before.

For quick help and support, we suggest using our WhatsApp/Telegram Personal Assistant, which you can find on your dashboard.

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