Automation Settings | CreatorHero Help Center

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Learn how to navigate and customize the Automation Settings to ensure your features run exactly when you need them!

Features Included:

1. Promotion Reactivator: Automatically reactivate expired promotions.

2. Online Mass Messages: Send mass messages to fans while ensuring the timing aligns with your settings.

3. Welcome Messages: Automatically greet new subscribers with personalized messages.

4. Fan Numbering: Stay organized by automatically numbering fans during chats.

5. New Subs List: Manage and interact with your newest subscribers effectively.

6. Expiring Fans Messages: Engage with fans whose subscriptions are about to expire.

7. PPV Follow-Ups: Automatically follow up with fans who have interacted with paid messages.

8. Auto-Follow Expired Fans: Re-engage with fans by automatically following them back after expiration.

9. Statistics Updater: Keep your performance metrics updated in real-time.

10. Fan Spend List Updater: Automatically update your fan spend list for accurate tracking.

11. Fan Activity Checker for Heatmap: Track fan activity to generate insights for your heatmap.

On this page, you can customize the duration for each feature using the dropdown menu next to it. The options include:

Run 24/7: Keep the feature running continuously, regardless of member availability.
Run Only When Member is Online: Activate the feature only when a team member is logged in and active.
Run at a Custom Time: Set specific hours for the feature to operate, ensuring it aligns with your team’s strategy.

1. Navigate to the Automation Settings page from the dashboard.

2. Locate the feature you want to customize.

3. Click on the dropdown menu next to the feature.

4. Select one of the following options:

5. Save your changes to apply the updated settings.

Q1: What happens if I set a feature to “Run Only When Member is Online”?

The feature will only be active when a team member is logged in and available, pausing automatically when no one is online.

Q2: Can I adjust the custom time for multiple features at once?

Yes, you can configure each feature individually on the same page for maximum flexibility.

Q3: Will these settings affect already running automations?

Changes will apply immediately, and automations will adjust to the new schedule without impacting previous actions.

Q4: What if I need to pause all automations temporarily?

You can disable individual features or adjust their settings to “Run Only When Member is Online” to control activity.

If you have any questions about Automations or need assistance, contact our support team. We’re always here to help! 😊