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Security

The Security Page provides tools to enhance the safety of your CreatorHero account. Update your password, enable two-factor authentication, and ensure your account remains secure at all times.

Arif - Head of Customer Support avatar
Written by Arif - Head of Customer Support
Updated over 2 months ago

Video Tutorial

πŸŽ₯ Watch our Video Tutorial to learn how to update your password and activate two-factor authentication for better account protection.


Features and Tools

1. Change Password

Keep your account secure by regularly updating your password.

Fields:

  • Current Password: Enter your existing password.

  • New Password: Create a strong, unique password.

  • Confirm Password: Re-enter the new password to confirm.

  • Buttons: Cancel, Save.


2. Two-Factor Authentication

Add an extra layer of security by enabling two-factor authentication.

  • Supported Apps: Google Authenticator, Authy, or similar.

  • Ensure that only you have access to your account, even if your password is compromised.

πŸ’‘ Tip: We highly recommend enabling two-factor authentication for maximum account protection. Security is a top priority for us, and this simple step can significantly reduce the risk of unauthorized access. Your safety matters!


FAQs

Q1: How do I reset my password if I forgot it?

Go to the login page and click Forgot Password. Follow the steps to reset your password securely.

Q2: Can I disable two-factor authentication later?

Yes, you can disable it anytime in the Security Page, but it’s recommended to keep it enabled for maximum safety.

Q3: What if I lose access to my authenticator app?

Contact our support team for assistance in regaining access to your account.


Need Help?

If you encounter any issues with your account security, reach out to our support team for quick assistance! 😊

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