Skip to main content
Account Switch

The Account Switch feature lets users log into multiple CreatorHero accounts and switch between them seamlessly, similar to Google’s system.

Arif - Head of Customer Support avatar
Written by Arif - Head of Customer Support
Updated over a month ago

🎥 Video Tutorial

Learn how to use the account switch feature:


🔧 How It Works

• Once logged in, users can add multiple CreatorHero accounts.

• Accounts remain logged in for 30 days before requiring reauthentication for security reasons.

• Users can quickly switch between pre-logged accounts without entering credentials each time.


How to Add and Switch Accounts

1. Click on Your Profile – At the top right of the dashboard.

2. Open the Dropdown – Click on your profile again to open the account switch menu.

3. Click “Add Account” – Log in to another CreatorHero account.

4. Seamlessly Switch – After adding accounts, you can quickly toggle between them in the dropdown menu.

📌 Note: If an account stays inactive for 30 days, you’ll need to re-enter your password to log in again.


💡 Pro Tips

Use Different Accounts for Different Roles – Easily manage multiple accounts for different brands or collaborations.

Log Out of Unused Accounts – For better security, remove inactive accounts when they are no longer needed.

Keep Track of Login Sessions – Ensure all accounts are secured, especially if switching on shared devices.


❓ FAQs

Q1: How many accounts can I add?

There is no strict limit, but switching between too many accounts may require additional verification for security.

Q2: Do I need to log in every time I switch?

No, once added, accounts remain logged in for 30 days unless manually removed or logged out.

Q3: Can I remove an account?

Yes, simply log out of the account you want to remove.

Q4: What happens if I forget my password after 30 days?

You can reset your password through the Forgot Password option on the login page.


Need Help?

For assistance, contact our support team. 😊

Did this answer your question?