🎥 Video Tutorial
Watch our Video Tutorial to learn how to navigate and use the Blocked Messages Log Page:
🔧 Features and Tools
1. Filters and Search Bar
Located above the table, these tools allow you to refine the displayed data:
Creator Selector Dropdown: Select a specific creator to view blocked messages associated with them.
Member Selector Dropdown: Narrow down results by team member.
Date Picker: Adjust the timeframe for displayed blocked messages.
Search Bar (Top Right): Search for specific blacklisted words that were attempted and blocked.
💡 Pro Tip: Combine filters and search for a more precise view of blocked messages.
2. Blocked Messages Table
The table provides a comprehensive overview of blocked messages, organized into the following columns:
Creator: Displays the creator associated.
Member: Shows the team member who send the message.
Blacklisted Word: Indicates the specific blacklisted word found in the blocked message.
Fan: Displays the fan’s name -> Clicking on the fan’s name directs you to their profile.
Message: Shows the content of the blocked message.
Date: Indicates when the message was attempted, including the time.
Actions:
View More Button: Click to open a detailed pop-up with additional information about the blocked message.
3. Blocked Messages Log Details Pop-Up
Clicking the View More button in the Actions column opens a pop-up containing detailed information about the blocked message:
Creator: Displays the creator associated with the blocked message.
Member: Indicates the team member involved in the interaction.
Blacklisted Word: Specifies the word that triggered the block.
Fan Name: Shows the name of the fan who sent the message.
Message: Displays the blocked message’s content.
Date & Time: Provides the exact date and time the message was attempted.
💡 Pro Tip: Use the detailed pop-up to investigate incidents further and take necessary actions, such as reviewing the fan profile.
❓ FAQs
❓ FAQs
Q1: Can I export the blocked messages log?
No, exporting the blocked messages log is not currently available.
Q2: How can I find a specific blocked word?
Use the Search Bar above the table to locate messages containing a specific blacklisted word.
Q3: Can I unblock a blacklisted word directly from this page?
No, blacklisted words must be managed through the Blacklisted Words feature.
Q4: What actions can I take if I suspect misuse?
Review the fan’s profile by clicking on their name and consider further measures, such as reporting or blocking the fan.
💡 Pro Tips
💡 Pro Tips
Filter by Date: Use the Date Picker to analyze blocked messages during specific campaigns or time periods.
Monitor Trends: Regularly check the log for recurring blacklisted words or fans attempting to bypass restrictions.
Search Effectively: Combine filters with the Search Bar for a focused analysis of potential violations.
Need Help?
If you have questions or need further assistance, don’t hesitate to reach out to our support team. We’re here to help! 😊