š„ Video Tutorial
Watch our Video Tutorial to learn how to navigate and use the Blocked Messages Log Page:
š§ Features and Tools
1. Filters and Search Bar
Located above the table, these tools allow you to refine the displayed data:
Creator Selector Dropdown: Select a specific creator to view blocked messages associated with them.
Member Selector Dropdown: Narrow down results by team member.
Date Picker: Adjust the timeframe for displayed blocked messages.
Search Bar (Top Right): Search for specific blacklisted words that were attempted and blocked.
š” Pro Tip: Combine filters and search for a more precise view of blocked messages.
2. Blocked Messages Table
The table provides a comprehensive overview of blocked messages, organized into the following columns:
Creator: Displays the creator associated.
Member: Shows the team member who send the message.
Blacklisted Word: Indicates the specific blacklisted word found in the blocked message.
Fan: Displays the fanās name -> Clicking on the fanās name directs you to their profile.
Message: Shows the content of the blocked message.
Date: Indicates when the message was attempted, including the time.
Actions:
View More Button: Click to open a detailed pop-up with additional information about the blocked message.
3. Blocked Messages Log Details Pop-Up
Clicking the View More button in the Actions column opens a pop-up containing detailed information about the blocked message:
Creator: Displays the creator associated with the blocked message.
Member: Indicates the team member involved in the interaction.
Blacklisted Word: Specifies the word that triggered the block.
Fan Name: Shows the name of the fan who sent the message.
Message: Displays the blocked messageās content.
Date & Time: Provides the exact date and time the message was attempted.
š” Pro Tip: Use the detailed pop-up to investigate incidents further and take necessary actions, such as reviewing the fan profile.
ā FAQs
ā FAQs
Q1: Can I export the blocked messages log?
No, exporting the blocked messages log is not currently available.
Q2: How can I find a specific blocked word?
Use the Search Bar above the table to locate messages containing a specific blacklisted word.
Q3: Can I unblock a blacklisted word directly from this page?
No, blacklisted words must be managed through the Blacklisted Words feature.
Q4: What actions can I take if I suspect misuse?
Review the fanās profile by clicking on their name and consider further measures, such as reporting or blocking the fan.
š” Pro Tips
š” Pro Tips
Filter by Date: Use the Date Picker to analyze blocked messages during specific campaigns or time periods.
Monitor Trends: Regularly check the log for recurring blacklisted words or fans attempting to bypass restrictions.
Search Effectively: Combine filters with the Search Bar for a focused analysis of potential violations.
Need Help?
If you have questions or need further assistance, donāt hesitate to reach out to our support team. Weāre here to help! š