🎥 Video Tutorial
Watch how to use the Mute feature to manage notifications:
🔇 How to Mute a Fan
1. Locate the Mute Button – Below the fan’s name in the chat
2. Click on Mute
3. Select the desired mute duration:
• Always (permanent mute)
• 8 Hours
• 1 Day
• 1 Week
• Custom Duration (set Weeks/Days/Hours manually)
4. Confirm your selection
🔔 Recognizing Muted Fans
• Mute Icon on Chat – A strikethrough mute icon will appear next to the fan’s name
• Mute Icon in Inbox – Fans with muted notifications will be marked with the mute symbol in the Fan Message Inbox
📌 Best Practices & Tips
📌 Best Practices & Tips
✅ Use Custom Durations – Mute fans for specific timeframes based on your needs
✅ Check the Mute Icon – Easily see which fans are muted in both chat and inbox
✅ Unmute Anytime – Click the Mute Button again to remove the mute
❓ FAQ
❓ FAQ
Q: Will the fan know I muted them?
A: No, muting only affects your notifications. The fan won’t be notified.
Q: Can I mute multiple fans at once?
A: No, muting must be done individually for each fan.
Q: How do I unmute a fan?
A: Click the Mute Button again and disable the mute.
Need Help?
Contact our support team via WhatsApp or Telegram on the Personal Assistant page. 😊