Hero Copilot

🔧 How to Use

Demo Video on where to access the Hero Copilot:

1. Accessing Hero Copilot

Hero Copilot is currently in early access and is being rolled out to agencies step by step. If you don't see it in your Sidebar yet, it isn't enabled for your agency yet.
Open Hero Copilot in the Sidebar, located directly under Overview.
Hero Copilot is available for the Owner and everyone with the Admin role. Other roles do not see it.
To give a team member access, assign them the Admin role on the Team Page. They can use Hero Copilot right away.
💡 Good to know: the Admin role also gives full access to your team settings and the rest of the dashboard, not only Hero Copilot. Assign it to the people you'd like to have that overview.
Hero Copilot runs on a prepaid balance. Top up before your first chat (see 7. Balance & Top-Up).

Demo Video on asking a new question:

2. Asking a Question

Type your question into the chat field (Ask Hero Copilot anything…) and press Enter.
Not sure where to start? Click one of the starter prompts on the home screen:
- Give me a portfolio overview of all my creators this week
- Show me the chatter leaderboard for the last 7 days
- List everyone on my team and their roles
- Write a new flirty opener script I can save to the library
The answer appears live while Hero Copilot works. A short status line shows what it is doing, for example looking up fans and lists.
Click Stop to cancel an answer at any time.

Demo Video on how to export CSV:

3. Tables & CSV Export

When you ask for numbers, Hero Copilot answers with a table.
Click Export table as CSV above any table to download it, for example to use it in a report or spreadsheet.

Demo Video on how to execute Tasks:

4. Letting Hero Copilot Take Action

Hero Copilot can also do things for you, not only answer. Examples: saving a script to your library, or inviting a team member.
Before it changes anything in your workspace, Hero Copilot shows a short summary of exactly what it is about to do.
Click Approve to run the action, or Decline to cancel it. Nothing changes until you approve.
Each action shows its status: running, completed, declined or failed.

5. Conversations

Every chat is saved as a conversation in the sidebar on the left and gets a title automatically.
Use Search chats… to find an earlier conversation.
Click New chat to start a fresh conversation.
Use the menu next to a conversation to Rename or Delete it. Deleted conversations cannot be restored.

Demo on how to use Workflows:

6. Workflows

Open Workflows to see ready-made, multi-step tasks shown as cards.
Click a card to start the workflow.
Some workflows stop and ask you a question along the way, for example which creator to use. Answer by clicking the buttons or selecting from the dropdown, and the workflow continues.
Workflows keep running if you close the tab. The finished result appears in your conversation.

Demo on how to top-up your balance:

7. Balance & Top-Up

Hero Copilot is usage-based. Every question, action and workflow uses a small amount of balance. Bigger requests, like multi-step workflows or large reports, use more.
Every team member has their own Hero Copilot balance.
Open Settings → Billing to see your current Hero Copilot balance (in USD).
Click Top up to add balance by card. Choose $10, $25, $50 or $100, or enter your own amount (minimum $5).
The balance updates as soon as the payment is confirmed. This can take a few seconds.
Use Transfer to share part of your balance with a teammate.
The payment history lists all your top-ups and their status.
When your balance runs low, a warning appears. When it reaches $0, you cannot start new conversations or workflows until you top up.

Demo on how to use the Settings Page:

8. Customizing Hero Copilot

Open Settings to make Hero Copilot fit how your agency works.

Rules
- Agency rules apply to everyone in your agency. Only the Owner and Admins can edit them.
- Your work style applies only to you, on top of the agency rules.
- Use rules for tone, formatting preferences, banned phrases or process rules. Up to 4,000 characters each.
Skills
- A skill is a short playbook Hero Copilot follows for a specific task, for example "TikTok hook writing rules".
- Give each skill a name, a short description, trigger keywords (for example: tiktok, hook, short-form) and the instructions.
- Set a skill for the whole agency or just for yourself, and switch it active or inactive at any time.
Creator Context
- Select a creator and fill in what Hero Copilot should know when it writes as or about them:
  - Voice & tone: how the creator writes and sounds, for example warm, playful, short sentences
  - Boundaries: what the creator does not do
  - Preferences: how the creator likes to chat and sell, for example languages
  - Bio & facts: details Hero Copilot may reference, for example hometown or hobbies
  - Custom notes: anything else Hero Copilot should know
- Each field holds up to 1,500 characters.

💡 Pro Tips

Be specific. "Top 10 spenders on [creator] in the last 30 days" gets a better answer than "who are my best fans".
Always name the time range. This week, last 7 days, last month.
Fill in Creator Context first. Scripts and messages written by Hero Copilot sound much closer to the creator when voice, tone and boundaries are set.
Turn repeat instructions into a skill. If you type the same instructions again and again, save them as a skill with trigger keywords.
Export instead of screenshotting. Use the CSV export to move numbers into your reports.

❓ FAQs

Who can use Hero Copilot?
The Owner and everyone with the Admin role. To give a team member access, assign them the Admin role on the Team Page. Keep in mind that the Admin role includes full access to the dashboard, not only Hero Copilot.

Does Hero Copilot change anything without asking me?
No. Before any change in your workspace, it shows you what it wants to do and waits for you to click Approve.

Does Hero Copilot send messages to fans on OnlyFans?
No. Hero Copilot never sends chats, PPVs or mass messages to fans. It can write drafts and save them inside CreatorHero, for example a script in your library. Your team still does all the sending.

Why can't I start a new chat?
Your Hero Copilot balance is empty. Go to Settings → Billing and top up, or ask a teammate to transfer balance to you.

I paid, but my balance did not update.
Payments can take a few seconds to confirm. Refresh the page after a minute. If the balance still has not updated, contact support.

Can my team see my conversations?
No. Your conversations are private. Only you can see them.

Which data can Hero Copilot access?
The data in your agency workspace: creators, team, fans, chats, PPVs, mass messages and statistics.

How much does Hero Copilot cost?
Hero Copilot is usage-based. Each question, action and workflow uses balance from your account. You can see your balance and payment history anytime under Settings → Billing.

Can I share my balance with a teammate?
Yes. Go to Settings → Billing, click Transfer and choose the teammate and the amount.

💬 Need Help?

For further assistance, contact support via WhatsApp or Telegram on the Personal Assistant page. 😊

Roles