Video Tutorial
🎥 Watch our Video Tutorial to see the Edit Team Members feature in action! Learn how to update member details and manage roles easily.
Features and Tools
1. Edit Team Member Details
This tool helps you update the following details for each team member:
Name: Change a team member’s name.
Role: Assign or update their role (e.g., Admin, Leader).
Permissions: Set or adjust permissions related to their role.
2. User Type Assignment
You can also manage roles and permissions:
Admin: Full access to manage all team settings.
Leader: Limited access to oversee certain tasks.
💡 Tip: You can change roles anytime using the dropdown in the “Actions” column. The user type is also selectable, but it’s in a separate dropdown menu.
Permissions
When managing your team, you can assign specific permissions to each member based on their role. Permissions define what actions team members are allowed to take and what they can access in CreatorHero and OnlyFans. Below are the key permission types:
1. OnlyFans Permissions
1. OnlyFans Permissions
These permissions allow team members to manage various aspects of the OnlyFans platform. The permissions include the ability to:
Manage Creator Profiles: Edit creator profiles, update bio, and settings.
Handle Messages: View, send, and delete messages with fans.
Edit Posts: Create, modify, or delete posts on the creator’s OnlyFans page.
Manage Media: Delete or edit media and unlockables, or manage access to media content.
Fan Blocking: Block or unblock fans as needed.
Make Posts & Promotions: Create and manage posts, promotions, and messaging campaigns.
Statistics & Settings: Access creator statistics and modify account settings.
OnlyFans Promotion: Manage promotion campaigns, including paid promotions.
OnlyFans Tickets: Access and manage ticketed content and interactions.
Card/Bank Access: View and manage the creator’s payment details, including bank accounts and card info.
Clear Chat Messages: Clear or delete messages from the chat.
Delete OnlyFans Account: Delete the creator’s OnlyFans account entirely.
Delete Media: Remove media files from the creator’s account.
Hide Chats: Hide specific chats from the creator’s view.
Hide Messages: Hide specific messages within the chat.
Logout Button: Log the creator out of their OnlyFans account.
Each of these permissions can be assigned to specific team members based on their responsibilities. For example, someone handling content creation may need permissions to edit posts and media, while a customer support role may only need message management permissions.
2. CreatorHero Dashboard Permissions
2. CreatorHero Dashboard Permissions
These permissions control what actions a team member can perform within the CreatorHero dashboard. They include:
View Creator Stats: Access and view detailed statistics for all creators on your team.
Manage Shifts: Set or adjust team member shifts and schedules.
Modify Settings: Edit team or dashboard settings, including role management and general preferences.
Reassign Chatter Sales: Assign or reassign revenue generated by chatters.
Setup Online Mass Messages: Create and schedule mass messaging campaigns for creators.
Vault Management: Access and manage creator’s private vault or media storage.
These permissions are essential for team members managing operations, creator tracking, and team performance within CreatorHero.
Role Feature
The Role Feature in CreatorHero lets you easily assign predefined roles to your team members. These roles come with a specific set of permissions that are automatically assigned to the member when the role is selected.
How it works:
Predefined Roles: CreatorHero has predefined roles like Admin and Leader. Each of these roles comes with a standard set of permissions. For example, an Admin role grants full access to all features in the CreatorHero dashboard, while a Leader role might be restricted to overseeing specific tasks or managing a subset of team members.
Custom Roles: You can also create custom roles based on your team’s needs. Once you define a custom role, you can assign specific permissions such as OnlyFans profile management or CreatorHero dashboard settings.
Accessing Roles:
To view and manage these roles and permissions, go to the Roles Page in your CreatorHero settings. Here, you can:
• Create new roles and specify which permissions should be attached.
• Modify existing roles to update their permissions.
• Assign roles to new or current team members.
🔗 Learn More About Roles and Permissions – Click this link to access the Roles Page and get more detailed instructions on how to create and manage roles for your team.
Step-by-Step Guide to Using the Edit Team Members Feature
Step-by-Step Guide to Using the Edit Team Members Feature
1. Navigate to the Team Page
Go to the Team Page from your CreatorHero dashboard.
2. Find the Team Member
Locate the team member you want to edit in the Team Table.
3. Edit Member Details
Click the “Edit” button next to the team member’s name to make changes.
4. Change User Types
Use the dropdown to assign a new User Type or update their current User Type.
5. Assign Roles
Select the roles you have created, which come with predefined permissions.
6. Save Changes
Don’t forget to save your changes once you’re done.
FAQs
FAQs
Q1: What happens when I edit a team member’s details?
When you update a team member’s details, such as their name or role, the changes are applied immediately, and they will have the updated permissions associated with their new role. Any changes to roles will also reflect in their access and responsibilities within the team.
Q2: Can I assign multiple roles to one team member?
Yes, each member can only have one role at a time. However, you can update their role whenever needed by selecting a new one in the “Actions” column. This is useful if responsibilities shift or if the member takes on additional duties.
Q3: Can I edit roles for other members?
Yes, you can edit any team member’s role by clicking the “Edit” button next to their name and selecting a new role from the dropdown menu. This feature gives you the flexibility to update roles as responsibilities change or as your team grows.
Q4: Can I remove or delete a team member?
Yes, you can delete a team member by selecting the “Delete” option in the Actions column. Deleting a member will remove them from the team, and they will no longer have access to the CreatorHero platform unless invited again.
Q5: How quickly do changes to team members’ roles take effect?
Changes to roles and permissions are applied immediately. Once you save the changes, the team member’s access will be updated right away.
Q6: Can I undo changes if I make a mistake?
Currently, there is no “undo” function for changes made to team members. However, you can manually update the details or roles again if needed.
Q7: How can I view a team member’s permissions?
You can review and edit permissions by clicking the “Edit” button next to a member’s name and selecting the appropriate permissions or role for them. This will help you understand their access level and responsibilities.
Need Help?
If you have any questions about editing team members or managing roles, feel free to contact our support team. We’re here to help! 😊