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👥 Team Member Has Limited Access
👥 Team Member Has Limited Access

If a chatter or team member cannot access specific features or launch creator profiles, check their permissions in the Team tab.

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Written by CreatorHero Product
Updated over 3 weeks ago

⚠️ Issue: Team Member Lacks Access to Features

If a chatter or team member cannot access specific features or launch creator profiles, check their permissions in the Team tab.


🛠️ How to Grant Permissions

1️⃣ Go to the Team tab in the CreatorHero dashboard.

2️⃣ Find the team member experiencing limited access.

3️⃣ Click the blue pencil icon ✏️ to edit their permissions.

4️⃣ Assign the necessary permissions for the specific creator.

5️⃣ Save the changes and have the team member restart the app.

→ for more Information please check Edit Team Members.


❓ FAQs

Q1: Why can’t my chatter open creator profiles?

Their permissions may be restricted. Update them in the Team tab.

Q2: Can I assign different permissions for each creator?

Yes! Permissions are set per creator, so adjust them individually.

Q3: My team member still can’t access features after updating permissions. What now?

Ensure they restart the app after permission changes. If the issue persists, contact support.


💡 Need Help?

For further assistance, contact support via WhatsApp or Telegram on the Personal Assistant page. 😊

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