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šŸ‘„ Team Member Has Limited Access

If a chatter or team member cannot access specific features or launch creator profiles, check their permissions in the Team tab.

Written by Arif - CS and CX Manager

āš ļø Issue: Team Member Lacks Access to Features

If a chatter or team member cannot access specific features or launch creator profiles, check their permissions in the Team tab.


šŸ› ļø How to Grant Permissions

1ļøāƒ£ Go to the Team tab in the CreatorHero dashboard.

2ļøāƒ£ Find the team member experiencing limited access.

3ļøāƒ£ Click the blue pencil icon āœļø to edit their permissions.

4ļøāƒ£ Assign the necessary permissions for the specific creator.

5ļøāƒ£ Save the changes and have the team member restart the app.

→ for more Information please check Edit Team Members.


ā“ FAQs

Q1: Why can’t my chatter open creator profiles?

Their permissions may be restricted. Update them in the Team tab.

Q2: Can I assign different permissions for each creator?

Yes! Permissions are set per creator, so adjust them individually.

Q3: My team member still can’t access features after updating permissions. What now?

Ensure they restart the app after permission changes. If the issue persists, contact support.


šŸ’” Need Help?

For further assistance, contact support via WhatsApp or Telegram on the Personal Assistant page. 😊

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