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🔴 Forced Logout of the OnlyFans Account

Red extension error? A team member was removed or logged out of OnlyFans. The account owner must log in via the CreatorHero Browser to restore access.

Arif - CS and CX Manager avatar
Written by Arif - CS and CX Manager
Updated over 10 months ago

⚠️ Why Am I Logged Out?

If a team member has been removed from the OnlyFans account or their session has expired, they may see a red extension error in the top right corner of the CreatorHero dashboard.

In this case, the CreatorHero account owner needs to take action to restore access.


🛠️ How to Fix It

The account owner must use the CreatorHero Browser to manually log in again. Here’s how:

✅ Step 1: Open the CreatorHero Browser

1. Go to the CreatorHero dashboard.

2. Launch the CreatorHero Browser for the affected creator.

✅ Step 2: Log in Manually

1. Enter the OnlyFans credentials for the creator’s account.

2. Do not use autofill—manually type in the username and password.

3. Complete any 2FA verification if prompted.

⚠️ Important: Close the Desktop App

✔️ While performing this step, all other team members must keep the CreatorHero desktop app closed to avoid session conflicts.


🔄 Step 3: Restart the App

After successfully logging in:

1. Close the CreatorHero Browser.

2. Team members can now restart the desktop app and resume their work.


🎯 Summary

If a forced logout occurs:

✅ The account owner must log in manually via the CreatorHero Browser.

All team members must keep the desktop app closed during this process.

✅ Once logged in, restart the app to continue working normally.


❓ FAQs

Q1: Why did this happen?

This usually occurs if a team member was removed from the OnlyFans account or if OnlyFans required a manual re-login.

Q2: Do I need to repeat this process for every team member?

No, logging in once as the account owner should restore access for all team members.

Q3: What if I still can’t log in?

Ensure you’re using the correct credentials and that no other team members have the CreatorHero desktop app open. If issues persist, contact support.


💡 Need Help?

For further assistance, contact support via WhatsApp or Telegram on the Personal Assistant page. 😊

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