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CUI Creator Notes

The Creator Notes feature lets admins manage key fan information, giving creators essential insights while restricting edits to admins only.

Arif - CS and CX Manager avatar
Written by Arif - CS and CX Manager
Updated over 5 months ago

πŸŽ₯ Video Tutorial

Learn how to use the Creator Notes feature effectively:


πŸ”§ How to Use

1️⃣ Accessing Creator Notes

β€’ Navigate to the fan info section within the Chat UI.

β€’ Click the Creator Notes button to switch from fan details to the notes view.

2️⃣ Viewing Notes

β€’ Creators and chatters can view admin-provided notes to understand key details about each fan.

β€’ The notes help maintain context and improve conversations.

3️⃣ Editing Notes (Admin Only)

β€’ Only admins can edit or update the notes.

β€’ An edit icon is available within the notes section (visible only to admins).

β€’ Admins can input or update structured details, ensuring accuracy across profiles.

4️⃣ Creator Info Template

β€’ Admins can configure a standardized template to ensure consistency.

β€’ Example details include:

β€’ Age

β€’ Hometown

β€’ Fan Preferences

β€’ This helps creators access uniform and crucial information.


πŸ’‘ Pro Tips

βœ”οΈ Quick Toggle: Use the Creator Notes button to switch seamlessly between fan details and notes.

βœ”οΈ Keep It Concise: Notes should highlight key insights without overwhelming details.

βœ”οΈ Regular Updates: Admins should periodically review and update notes for accuracy.


❓ FAQs

Q1: Can creators or chatters edit the notes?

No, only admins can edit Creator Notes to ensure consistency.

Q2: Are the notes visible in all sections?

No, this feature is exclusive to the Chat UI for better usability.

Q3: Can we add custom fields to the Creator Info Template?

Yes, admins can structure the notes based on the most relevant details for their team.


πŸ’¬ Need Help?

For further assistance, contact support via WhatsApp or Telegram on the Personal Assistant page. 😊

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