Video Tutorial
🎥 Watch our Video Tutorial to see the Overview page in action! Learn how to navigate, interpret metrics, and export reports easily.
Features and Metrics
1. Key Performance Metrics
At the top of the page, you’ll find a quick summary of critical data points:
Total Turnover: The total revenue generated by all creators in the selected timeframe.
Subscriptions: Active and new subscriptions, highlighting subscriber growth.
Messages: Revenue from paid messages and media unlocks.
Tips: Total revenue from fan tips.
Total New Subs: The number of new subscribers acquired during the specified period.
Total Purchases: The number of purchases, including media unlocks and other transactions.
Revenue Breakdown: A categorized view of earnings from subscriptions, messages, and tips.
2. Detailed Comparison Table
This table lets you dive deeper into each creator’s performance with these key metrics:
Total Revenue: Earnings from all revenue streams, including subscriptions, tips, and messages.
New Subs & Revenue: The number of new subscribers and revenue from their subscriptions.
Recurring Subs Revenue: Revenue from subscription renewals by existing subscribers.
Tips & Message Revenue: Earnings from fan tips and paid messages.
Texting Ratio: Ratio of sent to received messages, indicating fan engagement.
Open & Selling Chats: Total chats (open interactions) and those that led to purchases.
Average Fan Spend: The average amount spent by fans per creator.
Link Clicks & Conversion Rate: Number of link clicks and the percentage of those clicks converting to subscriptions.
💡 Export Option: Export the table data as CSV or Excel for offline analysis.
3. Chatter Leaderboard Table
Evaluate chatter performance with detailed metrics:
Active Time: Total time spent engaging with fans.
Inactive Time: Logged-in time with no activity.
Total Revenue: Earnings generated through chatter interactions.
Average Response Time: How quickly chatters respond to messages.
Messages Sent: Total number of messages sent.
Sent PPVs & Bought PPVs: The number of PPVs sent and successfully purchased by fans.
💡 View Stats Button: Dive deeper into individual chatter performance with detailed revenue breakdowns and fan interactions.
💡 Export Option: Export chatter-specific data in CSV or Excel format.
Step-by-Step Guide to Using the Overview Page
Step-by-Step Guide to Using the Overview Page
1. Navigate to the Overview Page:
Access the tab from the CreatorHero dashboard.
2. Review Key Metrics:
Use filters (e.g., date range or creator) to customize your view.
3. Analyze the Comparison Table:
Sort and filter the table to identify trends or focus on specific creators.
4. Check the Chatter Leaderboard:
Compare chatters based on engagement metrics and revenue generation.
5. Export Reports:
Use the “Export” button to download data for offline analysis.
FAQs
FAQs
Q1: Can I customize the metrics on the Overview page?
Not yet, but you can use filters and sorting to focus on specific data.
Q2: Is the exported data secure?
Yes, only authorized users can generate and access exported files.
Q3: How often is the data updated?
Metrics are updated in 3-5 minutes to reflect the latest activity.
Need Help?
If you have any questions about using Chatter Stats, reach out to our support team. We’re here to help! 😊