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Online Mass Messages

Real-time messages. Sent when fans are online. Built to convert.

CreatorHero Product avatar
Written by CreatorHero Product
Updated over a week ago

What It’s For

Top agencies use this feature to:

  • Start conversations at the exact right time

  • Reduce manual outreach

  • Increase reply rates by 4x

  • Drive PPV revenue up to 43% higher

  • Stay personal at scale — without burning their team


🎥 Video Tutorial

Learn how to send Online Mass Messages effectively:


🛠 Key Features

  • Send to fans as soon as they come online

  • Fan list targeting (include/exclude specific segments)

  • Auto-withdraw if no reply

  • Follow-ups to increase response

  • Real-time tracking: reads, replies, PPVs bought

  • Duplicate, edit, or stop messages anytime


⚙️ How to Set It Up

1. Click “Create Message”

Start in the Online Mass Message section and hit Create Message.


2. Set Start & End Time

Choose the timeframe during which your message should be sent.

Pro Insight: Make sure someone from your team is available to reply fast. Fan attention is short — timing is money.


3. Select Fan Lists

Include or exclude specific fan segments.

Pro Insight: Target new fans, whales, top responders — don’t treat everyone the same.


4. Exclude Active Chats (Optional)

Avoid messaging fans you’re already in a convo with. Set a buffer in minutes.

Pro Insight: Use at least a 60-min delay to avoid fake-looking overlaps. Fans notice that.


5. Delay After Going Online (Optional)

Choose how long to wait before messaging a fan after they come online.

Pro Insight: A short delay makes it feel like you just saw them online. Use it to mimic real timing.


6. Enable Auto Withdraw (Optional but 🔥)

Withdraw the message automatically if there’s no reply after X minutes.

Pro Insight: If a fan hasn’t responded after 1–2 hours, the moment is gone. Auto-withdraw keeps your chat clean and human.


7. Write Your Message

Type a natural opener — don’t pitch yet. Feel real.

Pro Insight: Try:

“Just saw you online 👀”

or

“Was just thinking about you showing up again 😏”

Start a convo, don’t drop a PPV right away.


8. (Optional) Use Message Batches

Send 2–3 messages in a row — even with a “mistake” + correction.

Pro Insight: Example:

“Hey”

“Sorry – just saw you online 👀”

Feels real. You can’t do this anywhere else but CreatorHero.


9. Add Personalization

Use {{name}} placeholder to auto-insert the fan’s name or nickname.

Pro Insight: Fans love seeing their name. If it includes emojis or numbers, we’ll use a fallback like “baby” or “honey” — you can define it.


10. (Optional) Add Media + PPV

Attach free or paid content.

Pro Insight: Only send PPV if the fan is warm. Lead with value, then upsell.


11. (Optional) Add Follow-Up Message

Send a second message after X minutes if there’s no reply.

Pro Insight: Follow-ups can boost replies & PPV purchases by up to 30%. Keep it casual — like a gentle nudge.


12. Launch It

Once everything looks right — hit Create Mass Message.

Pro Insight: Before you launch, ask:

Would I send this manually?

If not, tweak it. The best automations feel personal.


🔄 While It’s Live

  • Pause or stop the message anytime

  • Withdraw manually if needed

  • Duplicate for future use

  • Track results: Reads, Replies, PPV Bought

Pro Insight: Check your stats live and post-send. Split test content, tone, and timing to find your sweet spot.


💡 Best Practices & Tips

  • Always have someone ready to reply

  • Use follow-ups on every message

  • Test personal vs. flirty tones — not all fans respond to the same vibe

  • Use auto-withdraw for better engagement cycles

  • Split test different start times and PPV positions


❓ FAQ

Q: Can I stop a running message?

Yes, but once it’s stopped, it can’t be resumed.

Q: Can I send to different fan lists with the same message?

Yes — use include/exclude lists when setting it up.

Q: Can I track performance?

Yes — you can track reads, replies, and PPV purchases per message.


Need Help?

If you need assistance or have any questions, reach out to our support team via WhatsApp or Telegram on the Personal Assistant page. 😊

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