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Welcome Messages

The Welcome Messages feature allows you to automatically send messages to new fans when they subscribe. You can customize the timing, message content, and even add Follow-Up Messages to increase engagement.

Arif - Head of Customer Support avatar
Written by Arif - Head of Customer Support
Updated over 3 weeks ago

πŸŽ₯ Video Tutorial

Learn how to set up Welcome Messages:


πŸ”§ Page Features

πŸš€ Activate Welcome Messages

Toggle this ON/OFF to enable or disable automatic messages.
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⏳ Set Time Delay

Define how many minutes after a fan subscribes the message should be sent.

πŸ“Š Messages Table

View and manage all active Welcome Messages.

πŸ”Ή Filters – Default | Sent To | Read | Responses | PPV Bought

πŸ”Ή Actions – Track Performance (Hover) | Activate/Deactivate | Edit | Delete
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πŸ“© Tracking Insights – Hover over the tracking icon to view detailed stats for each message.

βž• Create Message – Click the button to configure a new Welcome Message.


✍ Creating a Welcome Message

1️⃣ Set Timeframe – Choose a specific time range when this message should be sent.

2️⃣ Compose Message – Write a custom message (use fan name tags for personalization).

3️⃣ Add PPV (Optional) – Attach a Pay-Per-View with a custom price.

4️⃣ Save & Manage – Messages appear in the table below, where they can be edited or deleted.


πŸ”„ Follow-Up Messages (Optional)

πŸ”Ή Auto-send follow-ups if a fan doesn’t respond to the Welcome Message.

πŸ”Ή Checkbox Option: Also include fans who haven’t seen the Welcome Message.

πŸ”Ή Follow-Up Message Table – Works the same way as regular Welcome Messages.

πŸ“Œ Final Step: Click Create Welcome Message to save and activate your setup!


❓ FAQs

Q1: Can I send multiple Welcome Messages?

Yes! You can create multiple messages with different timeframes.

Q2: What happens if I deactivate a message?

It will stop sending immediately but remain saved in your table.

Q3: Can I track which fans read or bought the PPV?

Yes! Use the filters above the table to view engagement stats.


Need Help?

For support, contact us via WhatsApp or Telegram! 😊

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