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šŸ“¢ Online Mass Message Issues

If your Online Mass Message (OMM) isn’t being sent, follow these steps to troubleshoot the issue.

Written by Arif - CS and CX Manager

āš ļø Issue: Online Mass Message (OMM) Not Sending

If your Online Mass Message (OMM) isn’t being sent, follow these steps to troubleshoot the issue.


šŸ› ļø Step 1: Ensure Fans Are Online

āœ”ļø The Online Mass Message only sends to fans who are online at the selected timeframe.

āœ”ļø Adjust the sending timeframe accordingly to match when fans are active.


šŸ› ļø Step 2: Allow for Processing Time

āœ”ļø The Online Mass Message can take up to 30 minutes to start sending.

āœ”ļø This delay is due to OnlyFans’ request limits on how many messages can be sent per minute/hour.


šŸ› ļø Step 3: Check Required Fields

āœ”ļø Ensure that all required fields are completed before saving and sending the message.


šŸ› ļø Step 4: Manually Start a ā€œPlannedā€ Message

If your OMM is stuck on ā€œPlannedā€ and doesn’t start automatically, follow these steps:

1ļøāƒ£ Go to the Online Mass Message Overview.

2ļøāƒ£ Find the message and click the three dots on the right side.

3ļøāƒ£ Click ā€œStartā€ to send the message immediately.


āŒ Withdrawing an Online Mass Message

āœ”ļø You can only withdraw an OMM within 24 hours.

āœ”ļø After 24 hours, the message cannot be withdrawn.


ā“ FAQs

Q1: Why hasn’t my OMM started yet?

• Fans must be online during the selected timeframe.

• OnlyFans limits message requests, causing delays (up to 30 minutes).

• The message may be stuck on ā€œPlannedā€ā€”follow Step 4 to manually start it.

Q2: Can I withdraw a sent OMM?

Yes, but only within 24 hours. After that, withdrawal is not possible.

Q3: How can I speed up OMM delivery?

Unfortunately, OnlyFans controls message limits, so wait times cannot be bypassed.


šŸ’” Need Help?

For further assistance, contact support via WhatsApp or Telegram on the Personal Assistant page. 😊

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