⚠️ Issue: Online Mass Message (OMM) Not Sending
If your Online Mass Message (OMM) isn’t being sent, follow these steps to troubleshoot the issue.
🛠️ Step 1: Ensure Fans Are Online
✔️ The Online Mass Message only sends to fans who are online at the selected timeframe.
✔️ Adjust the sending timeframe accordingly to match when fans are active.
🛠️ Step 2: Allow for Processing Time
✔️ The Online Mass Message can take up to 30 minutes to start sending.
✔️ This delay is due to OnlyFans’ request limits on how many messages can be sent per minute/hour.
🛠️ Step 3: Check Required Fields
✔️ Ensure that all required fields are completed before saving and sending the message.
🛠️ Step 4: Manually Start a “Planned” Message
If your OMM is stuck on “Planned” and doesn’t start automatically, follow these steps:
1️⃣ Go to the Online Mass Message Overview.
2️⃣ Find the message and click the three dots on the right side.
3️⃣ Click “Start” to send the message immediately.
❌ Withdrawing an Online Mass Message
✔️ You can only withdraw an OMM within 24 hours.
✔️ After 24 hours, the message cannot be withdrawn.
❓ FAQs
❓ FAQs
Q1: Why hasn’t my OMM started yet?
• Fans must be online during the selected timeframe.
• OnlyFans limits message requests, causing delays (up to 30 minutes).
• The message may be stuck on “Planned”—follow Step 4 to manually start it.
Q2: Can I withdraw a sent OMM?
Yes, but only within 24 hours. After that, withdrawal is not possible.
Q3: How can I speed up OMM delivery?
Unfortunately, OnlyFans controls message limits, so wait times cannot be bypassed.
💡 Need Help?
For further assistance, contact support via WhatsApp or Telegram on the Personal Assistant page. 😊