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Rebill Messages

Rebill Messages auto-send to fans upon subscription renewal, helping you engage and reward them. Similar to Welcome Messages but with Time Limitation and Fan Lists Control for better targeting.

Arif - Head of Customer Support avatar
Written by Arif - Head of Customer Support
Updated over 3 weeks ago

πŸŽ₯ Video Tutorial

Learn how to set up Rebill Messages:


πŸ”§ Page Features

πŸš€ Activating Rebill Messages

β€’ Toggle ON/OFF to enable or disable automatic rebill messages.

⏳ Set Time Delay

β€’ Choose how many minutes after a fan renews their subscription the message should be sent.

β€’ Example: If set to 2 minutes, the fan will receive the message 2 minutes after renewal.

πŸ•’ Time Limitation

β€’ Prevents messages from being sent if the last chat with the fan was within a certain time frame.

β€’ Helps avoid spam and keeps messages relevant.

πŸ“Š Rebill Messages Table

A structured view of all active rebill messages, including:

β€’ Filters: Default | Sent To | Read | Responses | PPV Bought

β€’ Actions:

β€’ Track Performance (Hover Over Icon) – View message insights.

β€’ Activate/Deactivate – Control whether a message is currently active.

β€’ Edit/Delete – Modify or remove messages.
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β€‹πŸ“© Tracking Insights

β€’ Hover over the tracking icon to view real-time data about message performance.

βž• Create Message

Click Create Message to set up a new rebill message.


✍ Creating a Rebill Message

1️⃣ Set Timeframe

β€’ Choose a time range for when the message should be sent.

β€’ Example: If set from 12:00 PM - 6:00 PM, only fans who rebill within that window will receive the message.

2️⃣ Fan Lists Control (Optional)

β€’ Fine-tune who receives your message by including or excluding fans based on lists.

β€’ Only include the selected Fan Lists – Send only to specific fan lists.

β€’ Exclude the selected Fan Lists – Prevent certain fan lists from receiving the message.

4️⃣ Write Message
Customize the message using:

β€’ Personalized fan name tags for a more engaging experience.

β€’ Custom text to reflect your brand voice.

5️⃣ Set PPV Price (Optional)

β€’ Add a Pay-Per-View (PPV) price if you want to monetize the message.

6️⃣ Save Message

β€’ The message will now appear in the Rebill Messages Table and be automatically sent to fans based on your settings.


πŸ’‘ Tips for Maximizing Rebill Messages

βœ… Reward Loyalty: Offer a discount or exclusive content to encourage continued rebilling.

βœ… Personalize Messages: Use fan name tags for a more direct, engaging approach.

βœ… Segment Your Audience: Use Fan Lists Control to send different messages to different types of subscribers.

βœ… Monitor Performance: Regularly check Tracking Insights to see which messages are working best.

βœ… Avoid Spamming: Use the Time Limitation feature to prevent sending too many messages too frequently.

βœ… Upsell & Cross-Sell: Include a PPV offer to maximize earnings from rebilling fans.


❓ FAQ

πŸ”Ή How do I activate Rebill Messages?

Go to the Rebill Messages page and toggle the Activate Button ON.

πŸ”Ή Can I send different messages to different fans?

Yes! Use the Fan Lists Control feature to include or exclude specific fans from receiving certain messages.

πŸ”Ή What happens if I disable a Rebill Message?

The message will no longer be sent, but it will stay in your list so you can reactivate it anytime.

πŸ”Ή Can I track which fans received and interacted with my message?

Yes! Use the tracking icon in the Messages Table to see detailed insights.

πŸ”Ή What if a fan renews multiple times? Will they get the same message again?

Yes, unless you set a Time Limitation to prevent repeated messages within a specific timeframe.

πŸ”Ή Can I add Pay-Per-View (PPV) to Rebill Messages?

Yes! You can attach a PPV price to monetize your message.

πŸ”Ή Will messages be sent automatically?

Yes, once activated, messages will be automatically sent based on the time delay and conditions you set.

πŸ”Ή Can I edit a message after creating it?

Yes! You can edit any message at any time using the Edit Button in the Messages Table.


Need Help?

For assistance, contact our support team via WhatsApp, Telegram, or Live Chat. 😊

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