Common Errors
Solutions for dashboard, login and automation issues.
🔴 Forced Logout of the OnlyFans AccountRed extension error? A team member was removed or logged out of OnlyFans. The account owner must log in via the CreatorHero Browser to restore access.
🌐 Browser Errors While Launching a Creator’s ProfileEncountering browser errors when launching a creator’s profile? Issues may be caused by antivirus software or system settings. Follow the troubleshooting steps to resolve them and restore functionality.
⏳ Browser Start – Stuck on Loading ScreenIf you experience an endless loading screen when clicking “Start OnlyFans”, it may be due to browser updates or connection issues.
📩 Promotion / Messaging Features IssuesIf Promotions or Automated Messages aren’t working as expected, follow these steps to fix the issue.
💬 Welcome Message IssuesIf your Welcome Message isn’t being sent to new fans, follow these steps to troubleshoot the issue.
📢 Online Mass Message IssuesIf your Online Mass Message (OMM) isn’t being sent, follow these steps to troubleshoot the issue.
Priority Mass MessagesThe Priority Mass Message feature allows you to send personalized messages to multiple fans, delivering them directly to their Priority Inbox. This approach enhances the perception of individual attention, increasing…
Online Mass MessagesThe Online Mass Messages feature lets you reach fans who are online or come online within your selected time frame, ensuring real-time engagement.
👥 Team Member Has Limited AccessIf a chatter or team member cannot access specific features or launch creator profiles, check their permissions in the Team tab.
📧 Invitation Email Not Received / User Already Has an AccountIf a user already has a CreatorHero account, they must use a different email address to receive an invitation as a team member.