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Shifts

The Shifts Page allows agencies to plan and organize chatter shifts efficiently. Chatter members can view their assigned shifts directly on this page, making coordination smooth and hassle-free.

Arif - Head of Customer Support avatar
Written by Arif - Head of Customer Support
Updated over 2 months ago

πŸŽ₯ Video Tutorial

Watch our Video Tutorial to learn how to use the Shifts Page and manage shifts effectively:
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πŸ”§ Features and Tools

1. Shift Calendar View

πŸ“… View shifts in a structured table calendar. Easily filter by:

  • Team Members: See shifts assigned to specific team members.

  • Creator: Focus on shifts for a particular creator.

  • Date Range: Highlight shifts within a selected time frame and navigate to specific dates.

2. Quick Action Buttons

Located in the top-right corner:

  • πŸ”„ Shift History: View past shifts, including tracking data like revenue and performance.
    πŸ”— [Link to detailed Shift History Helpdesk Page]

  • βž• Create Shift: Open a pop-up to create new shifts for your team.

3. Create Shift Pop-Up

πŸ“ Fill in the following details to create a shift:

  • Start Date: Specify the start date and time (e.g., Jan 17, 2025 - 03:02 PM).

  • End Date: Specify the end date and time.

  • Creators: Select one or more creators for the shift.

  • Team Members: Assign team members to the shift.

  • πŸ–οΈ Recurring Shifts: Choose between:

    • Not Recurring

    • On Specific Weekdays (Select days and set the last day or choose Daily).

  • Buttons:

    • Cancel

    • Save

πŸ’‘ Once saved, the newly created shifts will appear in the table calendar.


❓ FAQs

Q1: How do I filter shifts by team members or creators?
Use the filter options above the table calendar to narrow down shifts by team member, creator, or specific dates.
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Q2: Can I edit a shift after it’s been created?
Currently, shifts cannot be edited. Delete the shift and create a new one with the updated details.
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Q3: What’s the purpose of the recurring option?
The recurring option allows you to set up shifts that repeat daily or on specific weekdays, saving time on manual entries.
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Q4: Where can I find past shifts?
Click on the Shift History button in the top-right corner to view past shifts and their performance data.


πŸ’‘ Pro Tips

  • Use the Date Range Picker to quickly locate shifts for specific time periods.

  • Take advantage of the Recurring Shift option for repetitive schedules, reducing manual work.

  • Regularly check the Shift History to evaluate performance and make data-driven decisions.


Need Help?

If you have any questions or require further assistance, don’t hesitate to reach out to our support team. We’re here to help! 😊

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