⚠️ Issue: Promotion Reactivator or Automated Messages Not Working
If Promotions or Automated Messages aren’t working as expected, follow these steps to fix the issue.
🛠️ Step 1: Enable “Run 24/7”
✔️ Go to Automation Settings and make sure “Run 24/7” is enabled.
✔️ This ensures that the CreatorHero Desktop App doesn’t need to be open at all times for automation to work.
🛠️ Step 2: Fill All Required Fields
✔️ Check that all required fields in the Promotion or Messaging settings are completed before saving.
🛠️ Step 3: Check for Blacklisted Words
✔️ If Automated Messages aren’t sending, make sure they don’t contain blacklisted words.
✔️ Some words are forbidden by OnlyFans, and messages containing them won’t be sent.
✔️ You can find an updated list of blacklisted words online or in our Dashboard.
❓ FAQs
❓ FAQs
Q1: Why aren’t my promotions running automatically?
Make sure “Run 24/7” is enabled in the settings.
Q2: My messages aren’t sending—what should I check?
Check for blacklisted words and ensure all required fields are filled.
Q3: Can I run promotions without keeping the app open?
Yes! With “Run 24/7” enabled, CreatorHero runs promotions even when the app is closed.
💡 Need Help?
For further assistance, contact support via WhatsApp or Telegram on the Personal Assistant page. 😊