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📊 Statistics Not Displayed on the Dashboard

If statistics are not appearing on your CreatorHero dashboard, follow these steps to resolve the issue.

Arif - CS and CX Manager avatar
Written by Arif - CS and CX Manager
Updated over 11 months ago

⚠️ Issue: Statistics Missing from Dashboard

If statistics are not appearing on your CreatorHero dashboard, follow these steps to resolve the issue.


🛠️ Step 1: Wait for Data Processing

✔️ It may take up to 48 hours for statistics to appear after adding a new creator.

✔️ Be patient while CreatorHero gathers data from OnlyFans.


🛠️ Step 2: Enable “Run 24/7” for Statistics Updater

✔️ Go to Automation Settings and enable “Run 24/7” for the Statistics Updater.

✔️ This allows CreatorHero to update stats even when the app is closed.


🛠️ Step 3: Keep the Profile Open in CreatorBrowser

✔️ If you’ve added a new creator, keep their OnlyFans profile open in CreatorBrowser for several hours.

✔️ This allows CreatorHero to collect and sync data directly from OnlyFans.


🛠️ Step 4: Select the Correct Creator

✔️ Make sure you have selected the correct creator in the top-left corner of the dashboard.

✔️ Data will only be displayed for the creator currently selected.


❓ FAQs

Q1: How long does it take for statistics to appear?

It can take up to 48 hours after adding a creator.

Q2: Do I need to keep the app open for stats to update?

No, enabling “Run 24/7” in Automation Settings allows updates without keeping the app open.

Q3: Why is no data showing even after 48 hours?

Make sure:

✔️ The creator’s profile was open in CreatorBrowser for several hours.

✔️ The correct creator is selected in the dashboard.


💡 Need Help?

For further assistance, contact support via WhatsApp or Telegram on the Personal Assistant page. 😊

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