⚠️ Issue: Welcome Messages Not Sending
If your Welcome Message isn’t being sent to new fans, follow these steps to troubleshoot the issue.
🛠️ Step 1: Deactivate OnlyFans’ Default Welcome Message
✔️ Ensure that the OnlyFans default welcome message is turned off.
✔️ CreatorHero will not send a welcome message if the OF default one is still enabled.
🛠️ Step 2: Keep CreatorHero Active
✔️ The CreatorHero Desktop App and Browser must be running on the creator’s device.
✔️ The computer should not be in sleep or turned off, or messages will not be sent.
🛠️ Step 3: Ensure the Chat is Empty
✔️ The chat must be completely empty before sending a Welcome Message.
✔️ If you or the fan have sent a message, the Welcome Message will not be sent.
🛠️ Step 4: Enable “Run 24/7” for Automation
✔️ If you don’t want to keep the CreatorHero app active at all times, enable “Run 24/7” in Automation Settings under Creator Settings.
✔️ This allows messages to be sent even when the desktop app is not running.
❓ FAQs
❓ FAQs
Q1: Why isn’t my welcome message sending?
Make sure:
• The OF default welcome message is disabled.
• The chat is empty before the message is sent.
• The CreatorHero app and browser are running.
Q2: Can I send welcome messages without keeping CreatorHero open?
Yes! Enable “Run 24/7” in Automation Settings to send messages automatically.
Q3: What happens if a fan messages first?
If the fan sends a message before the Welcome Message, it will not be sent.
💡 Need Help?
For further assistance, contact support via WhatsApp or Telegram on the Personal Assistant page. 😊